For individuals and households

No evictions

Evictions will be put on hold for six months by state and territory governments. Landlords and renters are encouraged to talk about short term agreements. Check with your respective state or territory government for more details.

Minimum drawdown rate options for retirees

The minimum drawdown requirement for account based pensions and similar products have been reduced by 50% for 2019-20 and 2020-21 income years to help mitigate the significant losses in financial markets as a result of the COVID-19 pandemic.

For more information, visit


The JobKeeper scheme finished on 28 March 2021. The ATO can only make a JobKeeper Payment to some entities in very limited circumstances after 31 March 2022.

For information about JobKeeper go to


The JobMaker scheme is open in three-month claim periods up until 31 January 2023. New employees must have been hired between 7 October 2020 and 6 October 2021.

For information about JobMaker go to

Keeping the system safe and fair

Watch out for scams that try to trick you into paying money or giving out your personal information.

Scammers will often pretend to be from trusted organisations, like the Australian Taxation Office (ATO). If you are ever unsure whether an ATO interaction is genuine, don’t reply. You can call the ATO Scam Hotline on 1800 008 540 or visit for further information.

Government payments and services

Services Australia may be able to help you financially even if you don’t already get a Centrelink payment. You don’t need to go to a service centre. You can use our self-service options. You can also access a social worker. If you’re already a customer, there are changes to our payments and services due to coronavirus (COVID-19). For more information in a number of languages go to