For individuals and households

Early release of superannuation

Eligible individuals and eligible temporary residents will be able to apply online through myGov to access up to $10,000 of their superannuation before 1 July 2020.

From 1 July 2020 until 24 September 2020, individuals may be able to access a further $10,000.

Accessing your super early will affect your super balance and may affect your future retirement income. Consider seeking financial advice before applying for early release of super.

Find out more about early release of super at, or if you wish to speak with the ATO in your language, call the Translating and Interpreting Service (TIS National) on 13 14 50.

No evictions

Evictions will be put on hold for six months by state and territory governments. Landlords and renters are encouraged to talk about short term agreements. Check with your respective state or territory government for more details.

Minimum drawdown rate options for retirees

The minimum drawdown requirement for account based pensions and similar products have been reduced by 50% for 2019-20 and 2020-21 income years to help mitigate the significant losses in financial markets as a result of the COVID-19 pandemic,

For more information, visit

Keeping the system safe and fair

There has been a significant increase in Australians being targeted with COVID-19 and other scams. If you think you’ve been contacted by a scammer or are suspicious about an email, SMS or phone call, check with us first.

For more information visit

If you are concerned that your tax or super information has been stolen or used without your permission you should:

  • Check your myGov account if you have one and make sure your details are still correct
  • Contact our Client Identity Support Centre on 1800 467 033 to help you protect your tax identity.

You can also let us know if you feel and individual or business is not doing the right thing at

Government payments and services

Services Australia may be able to help you financially even if you don’t already get a Centrelink payment. You don’t need to go to a service centre. You can use our self-service options. You can also access a social worker. If you’re already a customer, there are changes to our payments and services due to coronavirus (COVID-19). For more information in a number of languages go to